Last Updated: October 7, 2026
Little Madrid Tapas Cafe (“Little Madrid,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with Little Madrid Tapas Cafe, including through our website, telephone reservation system, AI-assisted voice service, and SMS text messaging service.
Information We Collect
When you contact Little Madrid Tapas Cafe, including when you call us to inquire about or request a reservation, we may collect information necessary to assist you with your request. This may include:
- Your telephone number;
- Your name, if provided;
- Reservation information, such as requested date, time, and party size;
- Information you voluntarily provide during your call or reservation request; and
- Information relating to your consent to receive an SMS message.
Our telephone reservation system may use an automated or AI-assisted voice agent to answer calls and assist with reservation requests.
How We Use Your Information
We use the information we collect to:
- Respond to your reservation inquiry;
- Assist you with making or managing a restaurant reservation;
- Send you a requested SMS message containing a reservation or OpenTable booking link;
- Provide customer service;
- Operate and improve our reservation and communications systems;
- Maintain records of SMS consent and opt-out requests; and
- Comply with applicable legal and regulatory requirements.
We do not use your consent to receive reservation-related text messages as consent to receive unrelated marketing or promotional text messages.
SMS Text Messaging
When you call Little Madrid Tapas Cafe, you may be offered the option to receive a text message containing a link related to your reservation or an OpenTable booking link.
We will send such a message only after you provide consent to receive it.
Message frequency varies based on your interaction with us and reservation requests. For a typical reservation request, you may receive a one-time reservation-related text message. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact Little Madrid Tapas Cafe using the contact information below.
Consent to receive SMS messages is not a condition of purchasing goods or services from Little Madrid Tapas Cafe.
Mobile Information and SMS Consent
We do not sell or share your SMS opt-in data or personal information with third parties or affiliates for marketing or promotional purposes.
Mobile information, text messaging originator opt-in data, and consent will not be sold, rented, transferred, or shared with third parties or affiliates for their marketing or promotional purposes.
SMS consent is specific to Little Madrid Tapas Cafe and is not transferred to another business for its own marketing purposes.
Service Providers
We may use service providers to operate our telephone, messaging, reservation, website, and related technology systems. These service providers may process personal information only as necessary to provide services to Little Madrid Tapas Cafe or as otherwise permitted or required by law.
For example, we may use communications providers to process telephone calls and send SMS messages and reservation platforms to facilitate restaurant bookings.
The restrictions described above regarding SMS opt-in data remain applicable: your mobile information and SMS consent are not provided to third parties or affiliates for their own marketing or promotional purposes.
OpenTable
If we send you a link to OpenTable, any information you subsequently provide directly to OpenTable is subject to OpenTable’s own privacy practices and terms.
Little Madrid Tapas Cafe may receive reservation information from OpenTable as necessary to manage your restaurant reservation.
Data Security
We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may choose not to receive SMS messages from Little Madrid Tapas Cafe. If you do not wish to receive a reservation link by text message, you may decline when asked during the telephone call.
If you have previously consented to SMS messages, you may withdraw that consent by replying STOP.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. Any updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Little Madrid Tapas Cafe
5661 N Clark St
Chicago, IL 60660
Email: info@littlemadridtapascafe.com
Phone: +1 312-973-0462
